Support Solutions

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With our experience ranging from the large corporate business IT down through to smaller and midsized companies, we saw a gap in the service model.

Today, all large companies employ their own IT department, but this isn’t always feasible for some businesses.  Our goal is to become your IT department.  We offer in-depth knowledge in the business communications field, ranging from cell phones and taking care of all things mobile – to desktop computers and server infrastructure.


Network

Depending on the size of your company or its particular needs, a properly designed network is vital.  Have one of our consultants inspect your existing setup, then assess your needs.

Infrastructure

Need another network port in your office?  Is your wireless constantly dropping?    Do you need to connect two buildings to the same network?  These are sample questions that plague end users.  Infrastructure is the road upon which all your business information travels.  Using the latest software and equipment, we can assess all your infrastructure needs to address any gaps or on going concerns.

Email

Are you still using a generic email address or your Internet Provider’s email system? (eg. name@hotmail.com)  These emails tend not to portray a professional image for potential clients.  Allow us to  design a solution that fits your requirements.

Phones

Communication systems are getting more and more complicated.  From liaising with cell phone providers and managing your account – to setting up and deploying desk phones and systems, we can make your communications work for you.  Move the management hassle off your plate and onto ours.  VOIP or PRI systems, nothing is beyond our ability to manage.

Another challenge with mobile devices is the lack of mobile device management or MDM.  This is especially important in order to safeguard company data shall a device be lost or stolen. Our MDM software allows us to employ maximum security and seamless administration.

Back-up and Disaster Recovery

Every small business owner knows the importance of their businesses data.  What many don’t realize is that while the chances of a major disaster are quite remote, the majority of data loss is the result of small localized problems.  Plenum IT can offer cost-effective fully managed security solutions for seamless off-site data storage.  We will combine planning, prevention and protection to make sure your business thrives no matter what comes your way.  Let us help you protect your company against the disasters that can cost you valuable time and money.

Hardware and Software Procurement

With accounts at various industry standard vendors, we are able to procure the correct equipment for your needs at the best possible prices.

Anti-Virus Powered by Webroot

Our antivirus solution uses 11x less computer memory than the closest competitor during system idle

Products with lower idle RAM usage are considered better performing products in this category

Antivirus security is up and running in 5 seconds – 38x faster than the competitor average

Products with lower installation times are considered better performing products in this category

We’re also the fastest in scheduled scans at 1 minute 12 seconds – 16x faster than the competitor average

Products with lower scan times are considered better performing in this category

Our antivirus solution uses 143x less disk space than the next closest competitor

Products with lower installation sizes are considered better performing products in this Category

Hosting and Hosted Services

Do you have a website?  Email?  Are these being hosted on separate systems with multiple vendors?  We can bring all your hosted services under one roof and consolidate your systems.  Do you have a requirement for your staff to access resources outside your office – but find your Internet connection isn’t able to keep up with the demand?  Perhaps you need to have your services hosted elsewhere.  Consult with a member of our team to find the right solution for your company

Infrastructure Audits

Assessing your technology needs for today and planning for the foreseeable future takes experience.  Why spend time and money attempting to resolve problems that are not fully understood?  With an infrastructure audit we can assess and recommend solutions to sustain through growth and technology changes.

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Why should your company  have a network audit completed?

To evaluate the IT infrastructure, current assets and limitations.  In return we can provide an action plan that is right for your organization’s budget and technology needs.

What will an audit do for you?

You will have a clear understanding of your current network situation and receive recommended solutions to sustain through growth and technology changes.  The choice for your desired technology requirements will make sense.


Each of our clients are unique; contact us today to schedule your free consultation to discuss your needs