IT Infrastructure | Plenum IT Group

Managed IT Services

At Plenum, we keep up with technology changes so you don’t have to. Let us be your IT department so you can focus on your core business! Our Managed Services option is a proactive, budgeable support model for your users and network

We help you understand your true IT costs

We work with you to budget for hardware life cycles to prevent unplanned downtime and maximizing productivity.

We deliver best-in-class service

Offering accessible enterprise level support for any company.

We deliver tiered support, not siloed support. If we don’t solve your issue on first contact, we escalate to deeper levels of expertise as needed, leveraging years of technological experience.

We help you prevent unplanned downtime and data loss

Scheduled backups, patching and anti-virus strategies that can save you from unplanned downtime and expense.

Preventative focused Managed IT Services

Unplanned downtime can be very expensive, and data loss can be catastrophic.

Plenum offers preventative-focused IT-managed infrastructure solutions that incorporate backup strategies, anti-virus solutions, and software operating system patching, along with break/fix and troubleshooting support. In the event of hardware failure, network infiltration, or human error, with the right maintenance strategies in place, we can have you back up and running quickly.

For devices under a monthly subscription, we:

· implement tools to monitor your infrastructure

· ensure anti-virus software is running

· apply operating system service packs, patches, and hotfixes

· provide a help desk for your users to call for assistance

· perform hardware break/fix and general troubleshooting

It’s a small price to pay for the security of knowing your systems are protected and support is available with a single phone call. Whether you’re having trouble with your voice or internet services, server infrastructure or workstations, at Plenum, we are your single point of contact for support. Avoid the frustration of dealing with multiple IT vendors— let us handle everything for you.