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Managed IT Services

At Plenum, we keep up with technology changes so you don’t have to. Let us be your IT department so you can focus on your core business!

 

Our Managed Services option is a proactive, budgeable support model for your users and network.

Serving clients in Calgary, throughout Alberta, across Canada, and around the globe, we ensure your IT needs are met no matter where you are. 

What Does Managed IT Solutions Include?

Our Managed IT Solutions extend beyond proactive system monitoring, cybersecurity defenses, strategic IT consulting, and ongoing support. We also offer on-call services for clients requiring ad hoc assistance, ensuring seamless operations and robust data protection across the board. This comprehensive approach not only enhances operational efficiency but also caters to both scheduled and unforeseen IT needs, preparing your business for future advancements on a global scale.

  • Ensure continuous operation with round-the-clock monitoring of your IT infrastructure, identifying and resolving issues before they impact your business.

  • Safeguard your data and systems with comprehensive cybersecurity measures, from firewall management to threat detection and response.

  • Align technology with business goals through expert IT consulting, ensuring your IT infrastructure supports growth and innovation.

  • Protect critical data with robust backup solutions and swift recovery services to minimize downtime in any scenario.

Managed IT Services vs Hiring In-House

Save Money

Our Managed IT Services cut costs by reducing the need for an in-house IT team and minimizing infrastructure investments. With fixed monthly fees, your businesses can better manage their budgets, focusing resources on core activities.

Stress-Free Operations

We handle IT complexities, ensuring operations run smoothly with proactive maintenance and monitoring. This lets your businesses focus on growth without worrying about IT disruptions.

More Flexibility

Our scalable services adapt to your changing business needs, offering a wide range of technological expertise without the cost of expanding an in-house team.

Dedicated Support

We provide personalized support, with a single point of contact for all IT issues. Our commitment to your success means tailored solutions that drive your business forward.

FAQ's

  • Managed IT Services provide comprehensive IT support, including monitoring, cybersecurity, and strategic consulting, to optimize business operations and technology infrastructure.

  • By reducing the need for in-house IT staff, minimizing downtime, and offering predictable budgeting through fixed monthly fees.

  • Services include 24/7 monitoring, cybersecurity protection, data backup and recovery, and strategic IT consulting.

  • Through proactive measures like threat detection, firewall management, and regular security assessments to protect data and systems.

  • Yes, these services are designed to scale up or down based on your business needs, providing flexibility as your company grows.

  • Managed IT Services include 24/7 network monitoring, ensuring that any issues are addressed promptly, regardless of the time.

  • Managed IT Services offer comprehensive, proactive support versus the reactive, issue-based approach of traditional IT support.

  • Yes, they include cloud services management, ensuring efficient and secure cloud operations.

  • Businesses of all sizes and industries can benefit, especially those lacking the resources for a full-time, in-house IT department.

  • Typically, it begins with a consultation to assess your IT needs, followed by a tailored service plan to support your business objectives.

How Does It Work?

Discovery

The first step is to hop on a call with our team to discuss the tasks you want to delegate to your account manager.

Onboarding

Once you have your assistants, they’re ready to get to work! Our service dashboard makes it easy to manage your workers and track their progress and you’ll have a dedicated account manager for any questions along the way.

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