Managed IT Services

At Plenum, we keep up with technology changes so you don’t have to. Let us be your IT department so you can focus on your core business!

Our Managed Services option is a proactive, budgeable support model for your users and network.

Serving clients in Calgary, throughout Alberta, across Canada, and around the globe, we ensure your IT needs are met no matter where you are.

What Does Managed IT Solutions Include?

Our Managed IT Solutions extend beyond proactive system monitoring, cybersecurity defenses, strategic IT consulting and ongoing support. We also offer on-call services for clients requiring extended support hours, ensuring seamless operations and robust data protection across the board. This comprehensive approach not only enhances operational efficiency but also caters to both scheduled and unforeseen IT needs, preparing your business for future advancements on and growth.

24/7 System Monitoring

Ensure continuous operation with round-the-clock monitoring of your IT infrastructure, identifying and resolving issues before they impact your business.

Cybersecurity Protection

Safeguard your data and systems with comprehensive cybersecurity measures, from firewall management to threat detection and response.

Strategic IT Consulting

Align technology with business goals through expert IT consulting, ensuring your IT infrastructure supports growth and innovation.

Data Backup & Recovery

Protect critical data with robust backup solutions and swift recovery services to minimize downtime in any scenario.

Managed IT Services vs Hiring In-House

Save Money

Our Managed IT Services cut costs by reducing the need for an in-house IT team and minimizing infrastructure investments. With fixed monthly fees, your businesses can better manage their budgets, focusing resources on core activities.

Stress-Free Operations

We handle IT complexities, ensuring operations run smoothly with proactive maintenance and monitoring. This lets your businesses focus on growth without worrying about IT disruptions.

More Flexibility

Our scalable services adapt to your changing business needs, offering a wide range of technological expertise without the cost of expanding an in-house team.

Dedicated Support

We provide personalized support, with a single point of contact for all IT issues. Our commitment to your success means tailored solutions that drive your business forward.

FAQ's

What are Managed IT Services?

Managed IT Services provide comprehensive IT support, including monitoring, cybersecurity, and strategic consulting, to optimize business operations and technology infrastructure.

How can Managed IT Services save my business money?

By reducing the need for in-house IT staff, minimizing downtime, and offering predictable budgeting through fixed monthly fees.

What is included in Managed IT Services?

Services include 24/7 monitoring, helpdesk support, site visits, cybersecurity protection, data backup and recovery, and strategic IT consulting.

How do Managed IT Services improve cybersecurity?

Through proactive measures like threat detection, firewall management, and regular security assessments to protect data and systems.

Can Managed IT Services scale with my business?

Yes, these services are designed to scale up or down based on your business needs, providing flexibility as your company grows.

What happens if there's an IT issue after hours?

Managed IT Services include 24/7 network monitoring, ensuring that any issues are addressed promptly, regardless of the time.

What the difference between Managed IT Services and traditional IT support?

Managed IT Services offer comprehensive, proactive support versus the reactive, issue-based approach of traditional IT support.

Can Managed IT Services handle cloud computing needs?

Yes, they include cloud services management, ensuring efficient and secure cloud operations.

What kind of businesses benefit from Managed IT Services?

Businesses of all sizes and industries can benefit, especially those lacking the resources for a full-time, in-house IT department.

How do I get started with Managed IT Services?

Typically, it begins with a consultation to assess your IT needs, followed by a tailored service plan to support your business objectives.

How Does It Work?

Discovery

We will have a discovery call and onsite visit to assess your network needs prior to preparing a proposal.

Onboarding

Our agents are deployed and we gather all required information to access and manage network devices from our tool stack. Once complete, users will be able to contact us for any support requirements. During this time we will be working to sure up your security, updates and other infrastructure recommendations.